What this service means
Industrial automation is the connection between the physical machine and the production result. Sensors, motors, drives, PLC logic, HMI screens and SCADA supervision all have to work together.
When one part of that chain is weak, production becomes unstable: alarms are unclear, machines stop, operators lose visibility and maintenance teams lose time.
Need automation support in Italy?
Send the machine type, automation platform, symptoms and site location. We will tell you what information we need and how we can intervene.
service@ipromatic.com+39 3294287706Request automation supportOur role
We act as an automation partner for machine builders in Milan and Lombardy whose machines are delivered to international customers. We develop PLC/HMI/SCADA software, support commissioning, improve diagnostics and document the intervention clearly.
What we do
- ✓PLC diagnostics, program checks and software support
- ✓HMI screen updates, alarms, recipes and operator guidance
- ✓SCADA supervision, communication checks and tag validation
- ✓Machine startup, I/O testing and production validation
- ✓Industrial network, drive and sensor troubleshooting
- ✓Remote assistance and on-site intervention when required
Typical situations
- ✓A production line is stopped by an automation fault
- ✓A new machine needs startup and operator validation
- ✓The HMI does not give enough information to solve alarms
- ✓SCADA communication is unstable or incomplete
- ✓A factory needs local support for European machine controls
Service process
Understand
We review the machine, symptoms, drawings, PLC/HMI platform and urgency.
Diagnose
We test software, I/O, networks, drives and field signals to isolate the fault.
Restore
We correct the issue, update parameters or support startup according to the agreed scope.
Report
We deliver practical notes so your team understands what happened and what to watch next.
Where it applies
- ✓Production lines and process machines
- ✓Food and industrial manufacturing
- ✓Power, substations and energy equipment
- ✓OEM machines from Italy, France, Germany and Spain